The type of personal information we collect (if applicable) includes the following: (a) Name, (b) Contact information including email address and, in some instances, telephone number, (c) Demographic information such as postcode, preferences and interests, (d) Other information relevant to customer surveys and/or offers or competitions (e) Facebook or Instagram user ID if you contacted us using social media, (f) recipient names and addresses where you have sent a gift directly to recipient an alternative address, (g) IP address (h) your marketing communication preferences (i) your purchase history with us (j) your browsing history on our website, Facebook or Instagram pages (k) your payment details including paypal ID.
We collect personal information from you when you (a) sign up for our mailing list, (b) purchase a product from us, (c) e-mail us or post content on our social media pages. Credit card information used to pay for purchases is held securely at a financial services approved location and cannot be accessed by us or is held within the paypal service.
To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you in order to improve the service and marketing that you receive from Mind Fitness Clothing.
You warrant that the information you give to us is true, accurate and current and you shall inform us of any changes made to it. You shall not pretend to be any other person when providing us with this information.
USE OF INFORMATION
We use the personal information collected through our website, Facebook and Instagram accounts for the purpose of:
Sending notifications and updates on your order.
Fulfilling Orders and for use by our suppliers if the order is fulfilled directly
Where the information is necessary for the adequate performance of the contract between you and us for us.
For customer service and resolution purposes.
Internal record keeping and reporting requirements.
To improve our products and services.
To send promotional emails about new products, special offers or other information which we think you may find interesting.
To contact you for market research purposes. We may contact you by phone or email.
To customise the website, Facebook and Instagram pages according to your interests.
For re-marketing and behavioural targeting services. In order to do these, we collect cookies and usage data. These cookies connect activity on this website with select advertising networks.
Fraud detection and prevention and enhancing safety on our website, Facebook and Instagram pages.
We may store the personal information that you give to us in our databases. We will only keep your personal information for as long as is reasonably necessary to fulfil your order and any resulting queries or problems, and to comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after we have fulfilled your order.
We have a legitimate interest in obtaining and using the information set out above in being able to provide and improve the service and marketing that you receive from Mind Fitness Clothing. If your personal information changes, or if you no longer need our service, you may correct, update, delete or deactivate it by emailing us at firstname.lastname@example.org and you can opt-out of receiving marketing communications from us by contacting us on the email address given above following the unsubscribe instructions included in our marketing communications.
If for some reason you believe that you have received an insecure or SPAM e-mail from us which you have not authorised us to send you, please inform us immediately by emailing us at email@example.com.
Personal data collected is controlled by Mind Fitness Clothing. In the event that you would like to view a copy of the information that we hold for you, you may do so at any time by requesting a copy to be sent to you by emailing firstname.lastname@example.org
In order to provide our services, we may need to provide your information to our trusted third party partners, for example:
Our fulfilment partners in order to ensure we can process and complete your order; to include product suppliers, Printful and Shopify (if applicable).
Our professional services partners in order to comply with our legal obligations. We may also share your information when required by law, such as when we respond to injunctions, court orders, or legal process; or we believe that your actions violate applicable laws, our terms and conditions, or any usage guidelines for specific products or services, or threaten the rights, property, or safety of our company, our users, or others.
It is possible we could sell our business to a third party or re-organise our business or become insolvent. In this event, our database of customers is an asset of that business and so we would need to share it with the third-party buyer and their advisers. This is in the legitimate interests of selling our business. We may also expand our group of companies and as such we may share your data within our group in order to improve our products and services and due to any united internal support services shared across the group. This is in our legitimate interests of cost efficiency and growing our business. We will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement requests from within or outside your country of residence.
We shall not sell, share, hire or otherwise deal in any of your personal information with third parties unless you give us specific permission to do so when you register or through a subsequent through our platforms.
LINKS TO OTHER WEBSITES
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep your details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering through our platforms.
The website and platforms we use (i.e, Facebook and Instagram) may place cookies, which are small data files, on your computer or handheld device. Cookies are essential for helping us deliver a high quality website and online experience for our users, and some collect information about browsing behaviour.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website and the other platforms in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website and platform access, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website or other.
Please note that if you wish to share a product on a third-party website (such as Facebook, Twitter etc) you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
CONTROLLING YOUR INFORMATION
You may exercise any of the rights described in this section by sending an email to email@example.com. Please note that we will ask you to verify your identity before taking further action on your request. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You have the right to ask us to correct inaccurate or incomplete personal information concerning you. Data Access and Portability.
You have the right to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
We generally retain your personal information for a period of six years after your last active use of our website (in line with our legal obligation to keep order information for this duration for tax, legal reporting and auditing obligations). If you no longer want us to keep your information, you can request that we erase your personal information. (Please note that if you request the erasure of your personal information).
(a.) We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.
(b.) We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
(c.) Additionally, some copies of your information may remain in our database, but are disassociated from personal identifiers.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you. Where you have provided your consent to the processing of your personal information by Mind Fitness Clothing you may withdraw your consent at any time by emailing firstname.lastname@example.org specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, you have the right to limit the ways in which we use your personal information, in particular where (a) you contest the accuracy of your personal information; (b) the processing is unlawful and you oppose the erasure of your personal information; (c) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (d) you have objected to the processing and pending the verification whether the legitimate grounds of Mind Fitness Clothing override your own.
You are entitled to require Mind Fitness Clothing not to process your personal information for certain specific purposes where such processing is based on legitimate interest. If you object to such processing Mind Fitness Clothing will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.
The security of our your data is important to us. With this in mind we will take all appropriate steps to protect your data and will treat it with the utmost care and attention. We use ‘https’ technology to secure access to all areas of our websites and platforms. Access to your personal data is password-protected, and sensitive data such as payment card information is held securely by our third party payment providers, and tokenized to ensure it is protected. We ensure that our systems are regularly monitored for possible vulnerabilities and attacks.
You have the right to lodge complaints about the data processing activities carried out by Mind Fitness Clothing before the Information Commissioner's Office. In the UK, please read: https://ico.org.uk/for-the-public/raising-concerns/ for details of how to do this. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at email@example.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission, are required by law to do so or it is required for the provision of our services as detailed above. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Mind Fitness Clothing, are the data controllers of your personal information. If you have any questions or concerns, you may contact us via firstname.lastname@example.org.